Question 1

What's your mission?

Accepted Answer

Our mission is in our name - to do the Right thing - for you, your pet, your neighborhood, your neighbors, and the planet. We want to make cleaning up after your pet as easy as possible so you can do the right thing without hassle.

Question 2

Are your products cruelty-free?

Accepted Answer

Absolutely!

Question 3

What is your packaging made from?

Accepted Answer

Part of doing the right thing is helping the planet as much as possible - to that end, we use only recycled materials to make our packaging. We even go the extra mile to use a recyclable paper core for our rolls instead of plastic.

Question 4

Where are your products made?

Accepted Answer

We manufacture our bags in China at a facility responsibly managed that provides good working conditions, fair wages, and medical plans.

Question 5

Where are you located?

Accepted Answer

We are proudly located in the USA

Question 6

Why is picking up poop important?

Accepted Answer

Our ecosystem just isn’t designed to handle the amount of dog waste that is generated by our pet population. In fact, the EPA classifies it as an environmental pollutant. Just one gram of dog poop can contain over 23 million bacteria.

Question 7

Are your bags biodegradable?

Accepted Answer

Our EARTH FRIENDLY brand bags are made with EPI’s degradable additive technology, making them 100% degradable, What is EPI? The principal chemical additives sold by EPI are proprietary oxo-biodegradable plastic additives, Totally Degradable Plastic Additives (TDPA®). EPI's technology has been designed to control and manage the lifetime of products made from the most common plastics used by modern society. The bags are also super strong as well as being environmentally friendly, meaning you can avoid any nasty accidents! As an alternative to our green-colored bags, we offer our vegetable based bags, These bags are vegetable starch-based and can be disposed of in a municipal compost environment where pet waste is accepted.
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Question 8

How come your packaging doesn't mention anything about biodegradable?

Accepted Answer

Due to the updated U.S. Federal Trade Commission regulations, as applied to this industry, they cannot meet the regulatory definition of biodegradable as they cannot be proven to break down within a regulated time frame in every type of landfill environment.

Question 9

What does "EPI additive" mean?"

Accepted Answer

Epi is a company that develops the TDPA (totally degradable plastic additive) technology used in our bags. This allows bags to break down faster and produces no harmful residue. Visit their website to learn more at epi-global.com

Question 10

How long can I keep your bags for?

Accepted Answer

We recommend keeping our bags that contain EPI addative for no more than 26 months, and storing them in a dry, cool area.
 
We recommend keeping our vegetable based bags for no more than 18 months while also storing them in a dry, cool area.

Question 11

Do your bags contain latex?

Accepted Answer

No. There is no latex in our bags or packaging.

Question 12

Can I use your bags to scoop cat litter?

Accepted Answer

Absolutely! Our larger size bags are probably the easiest to use for this purpose.

Question 13

How long do the earth friendly bags take to decompose?

Accepted Answer

The time it takes for our degradable bags to decompose can vary depending on where there are disposed of. With standard bags taking as much as thousands of years to degrade you can guarantee that our bags will be long gone by then! Our bags tested to break down in approximately 18-24 months in a bioreactor landfill.

Question 14

Are the inner tubes on the earth friendly bags recyclable?

Accepted Answer

Yes! Even the cardboard rolls we wrap our bags around are recyclable, as well as our packaging, meaning that nothing has to go to landfill.

Question 15

What is the best way to open the bags?

Accepted Answer

It is always best to pinch the top of the bag to help separate the sides. However, you can always try purchasing our bags with handles to make it more convenient for you.

Question 16

Can I get your bags on a monthly basis?

Accepted Answer

You are doggone right and you can receive a discount "subscribe & Save 15%" offer

Question 17

Where can I find your products localy ?

Accepted Answer

Our products are available throughout the country in over 18,000 stores. If For any reason you are not able to find our products near you, please visit our factory store on our website or you can contact us.

Question 18

What is the best way to dispose of my waste bags? can I flush my bags?

Accepted Answer

All bags should be disposed by throwing away in trash cans or bins. Do not flush bags. (You should never leave your waste bags outside without disposing, this can cause harm to our environment especially waste bags containing poop in them)

Question 19

Where should I store my bags?

Accepted Answer

Keep bags out of humid areas and direct sunlight

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